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Pricing guide, Business Phone and UCaaS
Every RingCentral RingEX plan in plain numbers, which features start on Advanced, and the fees and add-ons on top.
The short answer
RingCentral RingEX costs USD 20 to USD 35 per user per month billed annually (USD 30 to USD 45 billed monthly) across Core, Advanced and Ultra, with quote-based AI Customer Engagement Bundles. A 20-user team pays USD 4,800 a year on Core or USD 6,000 on Advanced at list price, before fees and add-ons.
Written by Procurement VMS Editorial Team · Reviewed by Michael, Procurement Advisor Expert · Price data dated · 9 minute read
RingCentral is one of the most common business phone systems, and its list prices look simple: a few plans priced per user. The real bill depends on things the headline hides, such as monthly versus annual billing, AI and contact center add-ons, extra numbers, and the regulatory fees that appear on every invoice.
This guide walks through every RingEX plan using RingCentral's plans page and 2026 third-party price checks, then shows where the cost really sits.
Prices below were recorded on 12 October 2026. The headline figure is the lowest price you can get for that plan. Check the official page before you buy, because vendors change prices without notice.
USD20
per user per month, billed yearly
Billed monthly: USD30
Best for: Small teams that need calls, video and messaging in one app
USD25
per user per month, billed yearly
Billed monthly: USD35
Best for: Multi-site teams and customer-facing groups
USD35
per user per month, billed yearly
Billed monthly: USD45
Best for: Larger teams that keep recordings and need deeper analytics
Custom
per user per month
Best for: Sales and service teams handling high call volumes
How billing works
RingEX is priced per user, and RingCentral says paying annually saves up to 33%. Third-party price checks put monthly billing USD 10 per user higher on every plan. Annual billing commits you to a seat count for the year. Toll-free minutes are pooled across the account, and extra minutes and SMS are bought separately. On top of the plan price, invoices carry a Compliance and Administrative Cost Recovery Fee and E911 charges, plus taxes.
The tier trap
CRM integrations, multi-site management, custom roles and automatic call recording all start on Advanced, so a team that needs Salesforce call logging or compliance recording cannot stay on Core.
Read this first. RingCentral's plans page loads seat prices dynamically, so the Core, Advanced and Ultra prices (USD 20, USD 25, USD 35 annual and USD 30, USD 35, USD 45 monthly) come from 2026 third-party sources (CloudTalk, September 2026, and tech.co). Features, trial terms, "save up to 33%" and add-on prices were read from RingCentral's own plans page and its plan data file. The official data file suggests prices change by user-count band (the highest band is "Contact us for pricing"), so confirm the per-user price for your team size. The current US plans page shows Core, Advanced and two AI Customer Engagement Bundles but no Ultra card (Ultra is still referenced in a footnote), so confirm Ultra is still sold. The unit for AI Receptionist "starts at USD 39" (per user or per account) is unclear. The Teams Phone add-on price was not checked.
Move the slider to see what each plan costs at your size. The figures use the list prices on this page and leave out tax, add-ons and any discount you negotiate.
Twenty users shows the cost of CRM integration and recording, and of paying monthly.
| Scenario | Cost per year | Against the headline |
|---|---|---|
| Core, billed annually (20 users) | USD4,800 | Headline price |
| CRM integration and auto recording needed, so Advanced annually (20 users) | USD6,000 | +USD 1,200 |
| Advanced paid monthly instead of annually (20 users) | USD8,400 | +USD 2,400 |
Compare the plans side by side. Where a cell says Check page, the vendor's pricing page was not specific enough for us to fill it in.
| Feature | Core | Advanced | Ultra | AI CE Bundle |
|---|---|---|---|---|
| Toll-free minutes (pooled) | 100 | 1,000 | 10,000 | Quote |
| Business SMS per user per month | 25 | 100 | Higher | Booster included |
| Call recording | On-demand | Automatic and on-demand | Automatic and on-demand | Automatic and on-demand |
| AI Receptionist | Add-on | Add-on | Add-on | Check page |
Features we could not place by plan: CRM integrations (Salesforce, Zendesk), Multi-site admin and custom roles, Unlimited storage, Single sign-on. Check the official page for which plan includes each one.
Pick it if you need business numbers, unlimited US and Canada calling, video and messaging for a single site.
Pick it if you need CRM integrations, multi-site admin, automatic recording or call monitoring.
Pick it if you must keep recordings and files without storage limits and want deeper analytics.
Pick it if a sales or service team needs AI Receptionist, SMS and call queue tools on every line.
Our view
RingEX is a solid choice when you want phone, video and messaging from one vendor with strong uptime commitments. Core covers most small offices, and Advanced is worth the extra USD 5 per user only when CRM integrations, multi-site admin or automatic recording are real requirements.
You may be overpaying if
You pay monthly for a stable team, you license lines for people who rarely take external calls, or you run RingCentral video alongside Microsoft Teams or Zoom meetings that already cover the same need.
RingCentral says annual billing saves up to 33% against monthly.
Remove lines for leavers and staff who never take external calls before the renewal counts seats.
Price AI Receptionist, Conversational Intelligence and Boosters against a bundle before adding them one by one.
Vendr reports buyers save 26% on average, and larger deployments and multi-year terms get lower per-user rates.
Zoom Phone and Nextiva publish lower entry prices for annual plans.
Release unused toll-free and vanity numbers and check recurring fees on each invoice.
What other buyers report
Vendr reports a median RingCentral contract of USD 6,229 a year across 92 purchases, with deals ranging from USD 1,510 to USD 14,681 and buyers saving 26% on average. Source
Renewal email you can copy
Fill in the brackets and send it about 90 days before the renewal date. It works best next to your renewal tracker.
Subject: RingCentral renewal on [renewal date] Hi [account manager], Our RingCentral [plan] subscription renews on [renewal date]. Over the last 90 days, [active users] of the [paid users] we pay for used it. We would like to renew with [target users] on a [term] term. Before we sign, please send: 1. The current list price and the price you are offering us, line by line. 2. The cap on any price increase at the next renewal. 3. The notice period if we want to cut users or move to another plan. We are comparing this against [alternative] and plan to decide by [decision date]. If you can offer [target discount] percent off list, or a lower price for a longer term, we are ready to talk this week. Thank you, [name] [company]
Free PDF and Excel
A one page summary of every plan, plus an Excel model that adds up your own seat count.
If this vendor does not fit, these are the closest options and what they charge.
| Alternative | Starting price | Pick it when |
|---|---|---|
| Zoom Phone | USD16 per user per month (US and CA Unlimited, annual) | You already use Zoom for meetings |
| Nextiva | USD15 per user per month (Core, annual) | You want a lower entry price for a small office |
| Microsoft Teams Phone | Add-on to Microsoft 365 licenses | Your company already runs on Microsoft 365 and Teams |
Phone lines outlive the people who used them, and fees and numbers bill on every invoice. Annual commitments lock a seat count for the full year.
Bottom line. Start on Core, move to Advanced only when CRM integrations, multi-site admin or recording rules demand it, and commit annually once your line count is stable. Then review lines, numbers and add-ons 90 days before renewal.
RingCentral RingEX costs USD 20 per user per month for Core, USD 25 for Advanced and USD 35 for Ultra on annual billing, or USD 30, USD 35 and USD 45 billed monthly, according to 2026 price checks. Fees, taxes and add-ons are extra.
There is no free plan. New subscribers get a 14-day free trial with up to 20 phone lines and up to 2 desk phones. SMS is not available during the trial, and trial hardware must be returned within 21 days of cancelling.
RingCentral does not publish a price for its AI Customer Engagement Bundles, and they are quoted by sales. Bought separately, AI Receptionist starts at USD 39, Call Queues Booster costs USD 35 and Business SMS Booster USD 25.
Yes. Annual billing saves up to 33% against monthly, and Vendr reports buyers save 26% on average through negotiation across 92 purchases. Larger user counts and multi-year terms usually bring lower per-user rates.
Yes. Core drops from USD 30 to USD 20 per user per month and Advanced from USD 35 to USD 25 on annual billing. For a 20-user Advanced team that is USD 2,400 a year saved.
Nextiva Core costs USD 15 per user per month on annual billing, and Zoom Phone US and CA Unlimited costs USD 16. If you already license Microsoft 365, Teams Phone may be the simplest add-on.
We start from the vendor pricing page and note the date. Where a figure comes from a third party instead, we say so on the page. Procurement VMS is a ratings and comparison site, not a software vendor, and nobody paid for a place in this guide. Spot a number that has changed? Tell us on the contact page and we will check it.
You get a one page PDF and an Excel model with your seat count, the plans above and a renewal checklist.
Choosing software instead of renewing? See the ranked procurement software list.
