Starter
Free
per user per month
Best for: Trying async video with a small group
- 25 recordings
- 5-minute limit
- unlimited meeting recording length
- transcripts in 50+ languages
- comments and reactions
Home / Pricing guides / Video Messaging Software / Loom
Pricing guide, Video Messaging Software
Every Loom plan in plain numbers, the free plan limits that push regular recorders to paid, and the AI tier that adds a third to the price.
The short answer
Loom costs about USD 15 per user per month on Business and USD 20 on Business + AI billed annually, or USD 18 and USD 24 billed monthly, with a free Starter plan and custom Enterprise pricing. A 25-person team pays USD 4,500 a year on Business or USD 6,000 on Business + AI at list price.
Written by Procurement VMS Editorial Team · Reviewed by Michael, Procurement Advisor Expert · Price data dated · 9 minute read
Loom made async video normal for product demos, bug reports and status updates. Since its acquisition by Atlassian it is sold alongside Jira and Confluence. The plans are simple, but the free tier is tight and AI features live on a separate paid tier.
This guide prices every Loom plan from Atlassian's official Loom pricing page.
Prices below were recorded on 21 September 2026. The headline figure is the lowest price you can get for that plan. Check the official page before you buy, because vendors change prices without notice.
Free
per user per month
Best for: Trying async video with a small group
USD15
per user per month, billed yearly
Billed monthly: USD18
Best for: Teams that record video updates every week
USD20
per user per month, billed yearly
Billed monthly: USD24
Best for: Teams that want Loom to write notes, docs and recaps
Custom
per user per month
Best for: Companies with security and retention requirements
How billing works
Loom bills per user. On monthly subscriptions, Loom charges the following month based on the exact number of Loom users you have. On annual subscriptions you are charged for the tier closest to your user count, so growth mid-term can move you into a higher bracket. Refunds cover the first month on monthly plans and the first 30 days on annual plans. Annual billing saves up to 17 percent and can be paid by card, bank transfer or check.
The tier trap
SSO and SCIM are Enterprise only. Any company that requires single sign-on for every tool has to leave self-serve pricing entirely.
Read this first. Loom is part of Atlassian, and its pricing now lives on atlassian.com. The annual prices (USD 15 and USD 20) are derived from the page's "save up to 17%" against USD 18 and USD 24 monthly, and the page shows them as approximate, so confirm the exact figures. The Screencastify price comes from CostBench (July 2026), not an official page.
Move the slider to see what each plan costs at your size. The figures use the list prices on this page and leave out tax, add-ons and any discount you negotiate.
Twenty-five users shows the cost of adding AI and of paying monthly.
| Scenario | Cost per year | Against the headline |
|---|---|---|
| Business, billed annually (25 users) | USD4,500 | Headline price |
| Business + AI, billed annually (25 users) | USD6,000 | +USD 1,500 |
| Business + AI, billed monthly (25 users) | USD7,200 | +USD 2,700 |
Compare the plans side by side. Where a cell says Check page, the vendor's pricing page was not specific enough for us to fill it in.
| Feature | Starter | Business | Business + AI | Enterprise |
|---|---|---|---|---|
| Videos per person | 25 | Unlimited | Unlimited | Unlimited |
| Recording length | 5 minutes | Unlimited | Unlimited | Unlimited |
Features we could not place by plan: Remove Loom branding, Upload and download videos, AI meeting notes, recaps and video-to-text, Admin insights, SSO and SCIM, Custom data retention and 99.95% SLA. Check the official page for which plan includes each one.
Pick it if a few people record short updates and 25 videos each is enough.
Pick it if people record regularly and need unlimited length and no Loom branding.
Pick it if you want automatic meeting notes, recaps and docs from videos.
Pick it if IT requires SSO, SCIM or custom data retention.
Our view
Loom Business is fair value for teams that replace meetings with async video, and Starter is enough for occasional use. Business + AI earns its extra USD 5 per user only if people actually use the notes and recaps.
You may be overpaying if
You license every employee when only a handful record regularly, you pay for Business + AI without using the AI features, or you already have screen recording in tools you own.
Monthly plans bill the exact user count, so removing people who have not recorded in 90 days cuts the next invoice.
Annual billing saves up to 17 percent, taking Business from USD 18 to about USD 15 per user.
Trial Business + AI for 14 days and measure use before moving everyone.
Loom is part of Atlassian, so ask for Loom pricing as part of a Jira or Confluence renewal.
Loom lists discounts for education and nonprofit organizations.
Screencastify and Tella start below Loom's paid tiers.
Renewal email you can copy
Fill in the brackets and send it about 90 days before the renewal date. It works best next to your renewal tracker.
Subject: Loom renewal on [renewal date] Hi [account manager], Our Loom [plan] subscription renews on [renewal date]. Over the last 90 days, [active users] of the [paid users] we pay for used it. We would like to renew with [target users] on a [term] term. Before we sign, please send: 1. The current list price and the price you are offering us, line by line. 2. The cap on any price increase at the next renewal. 3. The notice period if we want to cut users or move to another plan. We are comparing this against [alternative] and plan to decide by [decision date]. If you can offer [target discount] percent off list, or a lower price for a longer term, we are ready to talk this week. Thank you, [name] [company]
Free PDF and Excel
A one page summary of every plan, plus an Excel model that adds up your own seat count.
If this vendor does not fit, these are the closest options and what they charge.
| Alternative | Starting price | Pick it when |
|---|---|---|
| Screencastify | USD7 per user per month (Starter) | You mainly need simple recording without AI |
| Tella | USD13 per month (Pro, annual) | Individuals or small teams record polished demos |
| Vidyard | USD0 (Free plan), paid tiers quoted | Sales teams want video tied to CRM workflows |
Video tools spread because they are pleasant to use. A team of ten becomes a company of two hundred licenses, though only twenty people record in a typical month.
Bottom line. Business covers most teams, Business + AI is worth it only when people use the notes, and Enterprise is for SSO and retention. Review who actually records before every renewal.
Loom Business costs about USD 15 per user per month billed annually or USD 18 monthly. Business + AI costs about USD 20 annually or USD 24 monthly. Enterprise is custom. A 25-person team pays USD 4,500 to USD 6,000 a year on annual billing.
Yes. Loom Starter is free with 25 recordings per person, a 5-minute recording limit, unlimited meeting recording length, transcripts in 50-plus languages and up to 10 workspace users. It works for occasional use, not daily recording.
Loom does not publish Enterprise pricing. Atlassian sales quotes it. Enterprise adds SSO and SCIM, advanced content privacy, custom data retention, a Salesforce integration and a 99.95 percent uptime SLA on top of Business + AI.
Yes. Annual billing saves up to 17 percent, and Loom lists discounts for education and nonprofit organizations. Larger buyers can also negotiate Loom as part of a wider Atlassian renewal with Jira or Confluence, which adds bargaining power.
Yes. Business drops from USD 18 to about USD 15 per user per month and Business + AI from USD 24 to about USD 20, roughly 17 percent less. For 25 users on Business + AI that saves about USD 1,200 a year.
Screencastify Starter costs about USD 7 per user per month, and Vidyard has a free plan. Tella Pro costs USD 13 a month on annual billing for polished recordings. Each is cheaper when you need recording without Loom's AI features.
We start from the vendor pricing page and note the date. Where a figure comes from a third party instead, we say so on the page. Procurement VMS is a ratings and comparison site, not a software vendor, and nobody paid for a place in this guide. Spot a number that has changed? Tell us on the contact page and we will check it.
You get a one page PDF and an Excel model with your seat count, the plans above and a renewal checklist.
Choosing software instead of renewing? See the ranked procurement software list.