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Pricing guide, Email and SMS Marketing

Klaviyo pricing in 2026: email tiers, SMS costs and profile billing

Klaviyo email tiers by active profile, how SMS bills per message, and why list growth moves your tier automatically.

The short answer

Klaviyo Email costs USD 20 a month for 500 active profiles, USD 30 for 1,000, USD 100 for 5,000 and USD 150 for 10,000, with SMS billed per message from about USD 0.01 in the US. A store with 5,000 active profiles pays USD 1,200 a year for email before SMS and add-ons.

  • Cheapest paid optionEmail at USD 20 a month for up to 500 active profiles.
  • How most stores payEmail by profile tier, with SMS added on a per-message basis.
  • Biggest hidden costActive profile growth automatically moves you to a higher tier.
  • Best way to saveSuppress unengaged profiles and turn on auto-downgrade in billing settings.

Written by Procurement VMS Editorial Team · Reviewed by Michael, Procurement Advisor Expert · Price data dated · 9 minute read

Klaviyo plans and prices

Klaviyo prices email by active profiles, the people in your account you can market to, and not by sends or seats. Since February 2025 your email plan must cover your full active profile count, so list growth lands on the invoice automatically.

This guide lays out the Email tiers and messaging rates from Klaviyo's official pricing calculator, then shows what a typical store pays once SMS and growth are counted.

Prices below were recorded on 12 October 2026. The headline figure is the lowest price you can get for that plan. Check the official page before you buy, because vendors change prices without notice.

Free

Free

per month by active profiles

Billed monthly: Free

Best for: New stores testing email and SMS

  • 250 active profiles
  • 500 email sends a month
  • USD 5 of mobile messages
  • USD 5 of Composer usage
  • email support for 60 days
Most chosen

Email

USD20

per month by active profiles

Billed monthly: USD20

Best for: Ecommerce brands running email flows

  • From USD 20 for 500 active profiles
  • sends 10x profiles
  • Klaviyo logo removed
  • generative AI
  • predictive analytics

Email + SMS

USD20 + messages

per month by active profiles

Billed monthly: USD20 + messages

Best for: Stores adding text message campaigns

  • Email plan plus SMS from USD 0.01 per US toll-free send plus provider fees
  • MMS
  • WhatsApp and RCS billed per message

Enterprise

Custom

per month by active profiles

Best for: High-volume brands needing custom terms

  • Sales-quoted plans
  • Personalization and Advanced Klaviyo Data Platform (from USD 500 a month at 100,000 profiles)
  • professional services

How billing works

Klaviyo bills in advance each billing period, and fees are non-refundable. Since 18 February 2025 your email plan must match or exceed your active profile count. If you go over, Klaviyo moves you to the next tier at the start of the next billing cycle, and auto-downgrade lowers it only if you opt in. Flexible sending bills extra sends upfront at the next tier's rate for that cycle. SMS and other mobile messages are billed per send by destination, and add-ons such as Composer, Customer Hub, Social and Reviews are priced separately.

The tier trap

Email price climbs fast between brackets: USD 100 a month at 5,000 profiles becomes USD 130 at 6,000, and USD 150 at 10,000 becomes USD 350 at 15,000. Because the plan must cover every active profile, a big list import or a promotion that captures thousands of signups moves you up automatically.

Read this first. klaviyo.com/pricing redirected to the /uk/ locale from our location, but its calculator showed USD and the Email tier prices match the US page (USD 20 at 500, USD 30 at 1,000, USD 100 at 5,000, USD 150 at 10,000), so confirm on a US connection. The SMS rate is shown as "USD 0.01 + provider fees per send" for US toll-free while a footnote says provider fees are included, so the third scenario is labelled before provider fees. Klaviyo no longer sells a bundled Email plus SMS plan on the page, so the Email plus SMS card here means the Email plan plus pay-per-message. Some Email tiers jump unevenly (10,000 profiles USD 150, 10,500 USD 175, 15,000 USD 350), and figures are as shown on the calculator.

Klaviyo cost calculator

Move the slider to see what each plan costs at your size. The figures use the list prices on this page and leave out tax, add-ons and any discount you negotiate.

What 5,000 active profiles cost on Email, at 6,000 profiles and with SMS

Klaviyo prices by active profile, so this table follows a 5,000-profile store through list growth and a 10,000-text SMS month.

Yearly cost scenarios for Klaviyo
ScenarioCost per yearAgainst the headline
Email plan (5,000 active profiles)USD1,200Headline price
Unengaged profiles push the count to 6,000, so the 6,000-profile tier (6,000 active profiles)USD1,560+USD 360
Add 10,000 US SMS a month at USD 0.01 each (5,000 active profiles)USD2,400+USD 1,200 before provider fees

Where the bill grows

A Klaviyo bill follows profile count and message volume. These are the places it moves.

Profile-compliant billing

Your email plan must cover every active profile, and Klaviyo upgrades you at the next cycle when you exceed it.

Auto-downgrade is opt-in

Plans move up automatically but move down only if you select auto-downgrade in billing preferences.

SMS per message

Texts are billed per send by destination, and international and MMS rates are higher than US SMS.

Provider fees

Carrier and provider fees apply to mobile messages and vary by route.

Add-ons stack

Composer is USD 20 a month, Customer Hub from USD 20, Reviews from USD 25 and Social from USD 50.

Non-refundable fees

Fees are paid in advance and are not refunded if you cancel mid-term.

What each Klaviyo plan includes

Compare the plans side by side. Where a cell says Check page, the vendor's pricing page was not specific enough for us to fill it in.

FeatureFreeEmailEmail + SMSEnterprise
Active profiles250From 500From 500Custom
Email sends per month50010x profiles10x profilesCustom
Mobile messagesUSD 5 a monthPay per sendPay per sendCustom
Customer supportEmail, first 60 daysCheck pageCheck pageCheck page
Advanced data platformCheck pageAdd-onAdd-onCheck page

Features we could not place by plan: Klaviyo logo removed, Generative AI and predictive analytics. Check the official page for which plan includes each one.

Which Klaviyo plan should you pick?

Free

Pick it if you have under 250 profiles and are testing email and SMS.

Email

Pick it if email flows drive your store revenue and you want predictive analytics.

Email plus SMS

Pick it if you have SMS consent from customers and want texts in the same flows.

Enterprise

Pick it if you need custom terms, the advanced data platform or professional services.

Our view

Klaviyo is worth it for ecommerce brands whose revenue depends on segmented flows built on store data. It is expensive for content newsletters or B2B lists, and it gets costly when unengaged profiles stay active and push the account up a tier.

You may be overpaying if

A large share of active profiles have not opened or clicked in six months, you send newsletters with no store data behind them, or SMS spend has grown without anyone tracking revenue per message.

How to pay less for Klaviyo

  1. Suppress unengaged profiles

    Suppress profiles that have not engaged in months so they stop counting toward your tier.

  2. Turn on auto-downgrade

    Select auto-downgrade in billing preferences so the plan drops when your count falls.

  3. Watch tier edges

    Small growth past 5,000 or 10,000 profiles costs USD 30 to USD 200 a month more, so clean the list before you cross.

  4. Measure SMS per message

    Track revenue per text and cut segments where SMS does not pay for itself.

  5. Drop idle add-ons

    Review Composer, Customer Hub, Reviews and Social each quarter.

  6. Price an alternative

    Mailchimp, MailerLite and ActiveCampaign cost less per contact for many lists.

Price changes we know of

  • 18 February 2025: Klaviyo began requiring email plans to match or exceed the active profile count, with automatic upgrades, flexible sending and optional auto-downgrade (Klaviyo help center).

Renewal email you can copy

Fill in the brackets and send it about 90 days before the renewal date. It works best next to your renewal tracker.

Subject: Klaviyo renewal on [renewal date]

Hi [account manager],

Our Klaviyo [plan] subscription renews on [renewal date]. Over the last 90 days, [active active profiles] of the [paid active profiles] we pay for used it.

We would like to renew with [target active profiles] on a [term] term. Before we sign, please send:
1. The current list price and the price you are offering us, line by line.
2. The cap on any price increase at the next renewal.
3. The notice period if we want to cut active profiles or move to another plan.

We are comparing this against [alternative] and plan to decide by [decision date]. If you can offer [target discount] percent off list, or a lower price for a longer term, we are ready to talk this week.

Thank you,
[name]
[company]

Free PDF and Excel

Klaviyo pricing sheet and cost model

A one page summary of every plan, plus an Excel model that adds up your own seat count.

  • All plans and prices on one page
  • Excel model with your seat count and yearly cost
  • Renewal checklist and the email above, ready to edit
  • Date of the price data and the source links

Klaviyo alternatives and what they cost

If this vendor does not fit, these are the closest options and what they charge.

AlternativeStarting pricePick it when
MailchimpUSD20 per month (Standard, 500 contacts)You want broad integrations and do not need deep store data Read our Mailchimp pricing guide
MailerLiteUSD12 per month (Comfort, 500 subscribers, monthly)You send newsletters and simple automations on a tight budget Read our MailerLite pricing guide
ActiveCampaignUSD15 per month (Starter, 1,000 contacts, billed annually)You need B2B automation and CRM alongside email Read our ActiveCampaign pricing guide

Keeping Klaviyo spend under control

Profile counts rise with every promotion and import, and the plan follows automatically. Nobody approves the new tier before it bills.

  • Count the users who log in. Sales, marketing and revenue operations often buy the same type of tool separately. Compare logins against paid seats before every renewal.
  • Calendar the renewal and notice window. Annual contracts for data and engagement tools often renew at a higher price. A renewal tracker keeps the date visible.
  • Check the data terms before you sign. Contact data brings privacy duties with it. Ask for the data processing terms during supplier onboarding, not after go-live.
  • Add the tool to your software spend view. Use a spend analysis template to see what go-to-market tools cost as a group.

Bottom line. Email by profile tier suits most stores, with SMS added only where it pays back. Suppress unengaged profiles, opt in to auto-downgrade and review SMS spend monthly.

Klaviyo pricing questions

How much does Klaviyo cost per month?

Klaviyo Email costs USD 20 a month for up to 500 active profiles, USD 30 for 1,000, USD 60 for 2,500, USD 100 for 5,000 and USD 150 for 10,000. SMS and other mobile messages are billed per send on top, from about USD 0.01 per US toll-free text.

Is there a free version of Klaviyo?

Yes. The Free plan covers up to 250 active profiles and 500 email sends a month, plus USD 5 of mobile messages and USD 5 of Composer usage. Email support is included for the first 60 days, and sending can be paused once you exceed the limits.

How much does Klaviyo SMS cost?

Klaviyo bills SMS per message by destination and not in a bundled plan. US toll-free texts are listed from USD 0.01 per send plus provider fees, while MMS, WhatsApp and international messages are priced separately. The Free plan includes USD 5 of mobile messages a month.

Can you get a discount on Klaviyo?

Klaviyo publishes no annual discount. New accounts have seen a USD 19 first-month credit on the 500-profile Email plan. The main savings come from suppressing unengaged profiles, opting in to auto-downgrade and negotiating custom terms at enterprise volume.

Does Klaviyo charge for suppressed profiles?

Klaviyo bills on active profiles and advises suppressing profiles that no longer provide value so you are not paying for them. Since February 2025 your plan must cover your active profile count, and exceeding it upgrades you at the next billing cycle.

What is the cheapest alternative to Klaviyo?

MailerLite Comfort starts at USD 12 a month for 500 subscribers, or USD 10.80 billed yearly. Mailchimp Essentials starts at USD 13 for 500 contacts. Both cost less than Klaviyo for newsletters, though with less ecommerce data in automations.

How we put this page together

We start from the vendor pricing page and note the date. Where a figure comes from a third party instead, we say so on the page. Procurement VMS is a ratings and comparison site, not a software vendor, and nobody paid for a place in this guide. Spot a number that has changed? Tell us on the contact page and we will check it.

Take the Klaviyo cost model to your renewal meeting

You get a one page PDF and an Excel model with your seat count, the plans above and a renewal checklist.

Choosing software instead of renewing? See the ranked procurement software list.