MASTER SERVICE AGREEMENT
Clause map, illustrative
1PARTIES AND TERM
Customer: Retail Mart Ltd
Supplier: Datawise Consulting Ltd
Term: 3 years, renewable
2SERVICES AND SOWS
Services are ordered by SOWs that refer to this agreement
3FEES AND PAYMENT
Fees per SOW, invoices net 30
Expenses by prior approval
4INTELLECTUAL PROPERTY
Customer owns deliverables, supplier keeps its tools
5LIABILITY AND INDEMNITY
Cap at 12 months of fees, except for data breach and IP infringement
6DATA PROTECTION AND CONFIDENTIALITY
Data processing terms attached as a schedule
7TERMINATION AND PRECEDENCE
Either side on 60 days notice
If MSA and SOW conflict, the MSA prevails unless the SOW says otherwise
Sample for illustration. Company names, numbers, tax registrations and bank details are fictional.